Booking policies

Booking policies

Payment policy

Secure your booking with a 30% deposit immediately upon confirmation. The remaining 70% is due before your entry permit is issued.

Cancellation policy

  • If you cancel 30 days or more before check-in, a 10% cancellation fee applies.
  • If you cancel between 7 and 29 days before check-in, a 25% cancellation fee applies.
  • If you cancel within 7 days of check-in, the booking is non-refundable.